Joanna Carson
Director of Training and Development
Re/Max Precision

2202 Woodlands Parkway
Clive, IA 50325
Approved State(s): IA Category: Elective
Exceptional service doesn't happen by accident—it happens through intentional systems. This course teaches agents how to create memorable client experiences that generate repeat business and referrals through effective follow-up, automation, AI, CRM tools, and year-round relationship marketing. Participants will develop a client experience plan, build a 12-month marketing calendar, and identify strategies to create lifelong clients and advocates.
